Effective date: January 1, 2025
This Policy describes how SwiftHub collects, uses, and protects personal information in the SwiftHub Licensing Portal. Your use of the Portal is also governed by our Terms of Service.
SwiftHub Licensing Portal (the "Portal") collects and processes your information to deliver licensing, profile completion, and operational services.
This Privacy Policy explains what data we collect, how we use it, and the choices you can make.
Account Information: Name, email address, phone number, organization details, and role assignments.
Operational Data: Application documents, profile completion progress, approvals, and engagement history submitted through the Portal.
Usage Data: Device and browser information, IP address, and activity logs used for security and analytics.
Provide and improve Portal functionality, including user profile completion and licensing workflows.
Communicate with you about updates, security notifications, and required actions.
Maintain platform security, enforce Terms of Service, and comply with legal obligations.
We share data with service providers that support Portal operations (e.g., hosting, email delivery) under confidentiality agreements.
We may disclose information if required by law or to protect the rights, property, or safety of SwiftHub, our users, or the public.
We retain information for as long as your account is active or as needed to provide services.
We may retain certain records to comply with legal, regulatory, or auditing requirements.
We implement administrative, technical, and physical safeguards designed to protect your information.
No system is completely secure; please notify us immediately if you suspect unauthorized access.
You can update profile information within the Portal or by contacting support.
To deactivate or delete your account, email support@swifthub.ae. We may need to retain certain data as outlined above.
We operate in the United Arab Emirates and may transfer data to service providers in other jurisdictions while maintaining appropriate safeguards.
The Portal is not directed to individuals under 18. We do not knowingly collect information from children. If you believe a minor has provided information, contact us so we can remove it.
We may update this Policy from time to time. We will notify you of material changes via the Portal or email.
Your continued use after changes become effective signifies your acceptance of the revised Policy.
For privacy questions or requests, email support@swifthub.ae.